Registration and Compliance

Veloxverse Pty Ltd is registered in Australia under ACN 682 328 365 and ABN 77 682 328 365, with registered office at 8 Nexus Street, Ravenhall VIC 3023. Veloxverse is also registered in New Zealand under company number 9368715 and NZBN 9429053098788, with registered office at Suite 15352, 17b Farnham Street, Parnell, Auckland 1052. Company registration is not a service licence.

Veloxverse Pty Ltd is registered with AUSTRAC as a Remittance Network Provider (RNP100885760-001) and Independent Remittance Provider (IND100885760-001) for applicable remittance activities under Australian AML/CTF law. AUSTRAC registration is not government approval or endorsement and does not authorise unrelated services or operations in another country.

Other confirmed particulars:

• VeloxCredit: Credit Representative 577923 under ACL 547719
• AFCA membership number 121988 for eligible financial complaints
• IATA Numeric Code 02368763 for applicable travel-agency activities
• Insurance referrals: nib and BizCover; Veloxverse is not the insurer or AFSL holder

Veloxverse operates www.veloxverse.com and the Veloxverse app. The contracting entity, provider, merchant of record, and terms are disclosed for each service.

Each service follows its applicable legal, disclosure, and provider requirements. Availability in a country does not mean every service is authorised there.

For applicable remittance and other regulated activities, Veloxverse maintains a risk-based AML/CTF and financial-crime framework that includes:

• Customer due diligence and Know Your Customer (KYC) processes
• Ongoing transaction monitoring for suspicious activity
• Risk-based compliance protocols
• Required regulatory reports and lawful responses to AUSTRAC or other competent authorities
• Training for relevant staff, affiliates, and outsourced service teams

These controls help protect customers, providers, and the Veloxverse ecosystem from unlawful use.

Veloxverse applies the Australian Privacy Act and APPs and other applicable privacy laws. Our Privacy Policy covers integrations, outsourced support, cross-border processing, rights, and lawful disclosures.

Mandatory local rights and required country-specific notices remain applicable.

Veloxverse offers or facilitates remittance, credit, travel, lounge, airport, insurance and bank referrals, connectivity, membership, rewards, and gift cards under applicable registrations or provider arrangements.

Banks, lenders, insurers, travel, lounge, telecommunications, payment, and other partners remain responsible for their products and provider terms.

Veloxverse relies on payment, KYC/AML, banking, credit, travel, lounge, insurance, telecommunications, cloud, security, analytics, and outsourced support providers. Relationships are managed through:

• Due diligence, security, privacy, and legal review
• Contracts, access controls, and incident obligations
• Performance, risk, complaint, and compliance monitoring

Customers retain applicable consumer and service-specific rights. Veloxverse maintains:

• Clear service terms, fee information, and refund or cancellation rules
• A central Complaints and Feedback Policy with provider-specific escalation
• Customer support during complaints

Eligible financial complaints may go to AFCA, privacy matters to the OAIC, and eligible telecommunications matters to the TIO. Other complaints follow the relevant provider or local pathway.

Veloxverse reviews its operations, services, providers, registrations, and policies through:

• Internal compliance audits
• Required reporting and regulatory engagement
• Policy, disclosure, and customer-journey updates following material change
• Advice and oversight from appropriately qualified compliance and legal professionals

Veloxverse is committed to transparent, lawful operations. This page summarises registrations, memberships, accreditation, and compliance arrangements; it is not a product licence, provider guarantee, or government endorsement. Review the specific service terms and provider disclosures.